Contact details

If searching for an answer to your query in our Support Centre hasn't helped, you can get in touch with us directly.

Webform

Click here to fill in a contact form - when the phone and chat lines are busy, this is the quickest way to get an answer, and is usually the best way to make time critical requests such as delivery address changes.

Chat

During our opening hours you can chat with us online - click the Live Chat button to start chatting.

Email

Send your question to [e-mail] - we will do our best to reply within 12 hours but may take longer during busy periods. Try to include as much information as you can, such as your order number or printer model number, so we can give you the most relevant answer as quickly as possible.

Telephone

Call us on 020 8181 4010, lines are open 9am to 7pm Monday to Friday, except on public holidays. Please note that calls may be recorded for training purposes.

Facebook/Twitter

We're on Facebook and Twitter as well. Follow us for the latest news, prize draw competitions and more.