If searching for an answer to your query in our Support Centre hasn't helped, you can get in touch with us directly.
Click here to fill in a contact form - when the phone and chat lines are busy, this is the quickest way to get an answer, and is usually the best way to make time critical requests such as delivery address changes.
During our opening hours you can chat with us online - click the Live Chat button to start chatting.
Send your question to firstname.lastname@example.org - we will do our best to reply within 12 hours but may take longer during busy periods. Try to include as much information as you can, such as your order number or printer model number, so we can give you the most relevant answer as quickly as possible.
Call us on 020 8181 4010, lines are open 8am to 7pm Monday to Friday and 10am to 4pm Saturday. Please note that calls may be recorded for training purposes.
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